Reward Policy

Reward Policy


The value of My Mukafa Points is determined by an exchange rate of both currency spent on products to My Mukafa Points, and an exchange rate of My Mukafa Points earned to currency for spending on future purchases.

REDEEM My Mukafa Points

You can redeem your My Mukafa Points at checkout. If you have accumulated enough My Mukafa Points to redeem them you will have the option of using My Mukafa Points as one of the payment methods. The option to use My Mukafa Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable My Mukafa Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.


My Mukafa Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your My Mukafa Points until you accrue a minimum number of My Mukafa Points, at which they will become available for redemption.
My Mukafa Points may also be capped at the maximum value of My Mukafa Points which can be accrued. If this option is selected you will need to redeem your accrued My Mukafa Points before you are able to earn more My Mukafa Points.

MANAGE YOUR My Mukafa Points

You have the ability to view and manage your My Mukafa Points through your Customer Account. From your account you will be able to view your total My Mukafa Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum My Mukafa Points limit and a cumulative history of My Mukafa Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding My Mukafa Points, including expiration notifications.

My Mukafa Points EXPIRATION

My Mukafa Points can be set to expire. Points will expire in the order form which they were first earned.

  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose My Mukafa Points, as well as point expiration notifications. This option is found in the My Mukafa Points section of the My Account area.